How to Add Users to Google My Business

If you’re looking to manage your Google My Business account more efficiently, adding users is an excellent option. By delegating tasks and collaborating with team members, you can enhance your online presence and make the most of your listing. In this article, we will explore the step-by-step process of adding users to your Google My Business account.

Key Takeaways:

• Adding users to your Google My Business account allows for efficient management of your listing
• Collaborating with team members can enhance your online presence
• The process of adding users is simple and easy to follow
• Understanding user roles and permissions is essential for effective management
• Managing users effectively is crucial for maintaining the integrity of your listing

Why Add Users to Google My Business

Before diving into the process, it’s essential to understand why adding users to your Google My Business account is vital for effective management. By adding users, you can collaborate with team members, delegate tasks, and ensure the efficient management of your business listing.

Google My Business is a valuable tool for businesses to manage their online presence across Google’s platforms, including search and maps. It enables businesses to display crucial information, such as their address, phone number, and website, and allows customers to leave reviews and ratings.

Having control over this information is crucial for enhancing your online reputation, attracting potential customers, and maintaining a positive relationship with existing customers. By allowing team members or partners to manage your business listing, you can focus on other aspects of your business while ensuring your online presence is in capable hands.

Steps to Add Users to Google My Business

Adding users to Google My Business can be completed in just a few simple steps. Follow our guide to ensure that the process is easy and stress-free.

Note: You must have administrative access to your Google My Business account to add users.

Step 1: Sign in to Google My Business

The first step is to sign in to your Google My Business account. Navigate to the Google My Business homepage and enter your login credentials. Once you have signed in, you will be directed to your account dashboard.

Step 2: Go to User Management Settings

On the dashboard, look for the “Users” tab and click on it. This will take you to the “User Management” page. Here, you will be able to see a list of all of the current users affiliated with your Google My Business account.

Step 3: Add a New User

To add a new user to your account, click on the blue “Add Users” button in the top right-hand corner of the page. This will open a new window where you can input the email address of the user you wish to add.

Note: The user you are adding must have a Google account.

Step 4: Choose a User Role

After entering the email address, you will be prompted to choose a user role. There are three user roles to choose from:

User Role	Permissions
Owner	Has full control over the Google My Business account, including the ability to add and remove users, edit business information, and manage reviews.
Manager	Can edit business information, manage reviews, and view insights, but cannot add or remove users or remove the account.
Site Manager	Can manage locations but cannot access all features of the Google My Business account.

Choose the user role that best suits the individual you are adding.

Step 5: Send the Invite

Once you have chosen a user role, click on the “Invite” button. An email invitation will be sent to the user, asking them to accept the invitation and join your Google My Business account.

Note: The user must accept the invitation before they can access your account.

And that’s it! You have successfully added a new user to your Google My Business account.

Accessing Your Google My Business Account

Before you can start adding users to your Google My Business account, you need to access it. Follow the simple steps below to sign in to your account:

1. Go to Google My Business.
2. Click on the “Sign In” button located on the top right corner of the page.
3. Enter your login credentials (email and password) associated with your Google My Business account.
4. Click on “Next” and follow the prompts to confirm your identity.

Once you have successfully signed in, you can access your Google My Business account and manage your listing.

If you are having trouble accessing your account, try resetting your password or contact Google My Business support for further assistance.

User Roles and Permissions

Google My Business offers several user roles, each with its level of access and control. Understanding these roles can help you delegate responsibilities and ensure efficient management of your business listing.

Role	Description	Permissions
Owner	The primary account holder with full control	Manage all aspects of the account, including adding and removing users, and editing listing information
Manager	Can manage all aspects of the business listing – except for managing users	Can edit the listing, view analytics, and respond to reviews and messages
Communications Manager	Manage customer communications	Can respond to reviews, questions and messages, as well as create posts and view insights
Site Manager	Can manage multiple locations	Can manage location information and insights for specific areas in the account
Content Manager	Can manage content on a specific listing	Can edit the listing and view insights of specific locations

Note that the Owner role should be granted to someone you trust with full account access. Other roles can be assigned as needed based on the user’s responsibilities and the level of access required.

Adding Users to Google My Business

Adding users to your Google My Business account can increase productivity and efficiency. It allows you to delegate tasks to team members and collaborate on managing your business listing. Here’s how to add new users to your account:

1. Sign in to your Google My Business account
2. Click on the “Users” tab on the left-hand side of the menu
3. Click “Invite new users”
4. Enter the email address of the person you want to add as a user
5. Select the role you want to assign to the user. There are three options: Manager, Communication Manager, and Owner.

Note: It’s essential to choose the right role for each user to ensure they have the appropriate level of access.

User Role	Permissions
Manager	Can manage all aspects of the business listing, except for adding or removing users and managing permissions
Communication Manager	Can respond to customer reviews and manage business photos
Owner	Has full access to the business listing, including adding and removing users and managing permissions.

Note: Only the owner of the Google My Business account can assign ownership rights to another user.

Once the user has been added, they will receive an email invitation to access the account. They will need to accept the invitation before they can access the Google My Business account.

Tip: You can also revoke a user’s access to your Google My Business account at any time by clicking on the “X” next to their name in the “Users” tab.

Conclusion

By adding users to your Google My Business account, you can effectively manage your business listing and enhance your online presence. Ensure that you assign the appropriate role to each user, and revoke access if necessary. Adding users can streamline your workflow and ensure your business listing is in capable hands.

Managing Users in Google My Business

Now that you have successfully added users to your Google My Business account, it’s essential to know how to manage them efficiently. This section will cover how to edit user roles, remove users, and handle any user-related issues in your account.

User Roles and Permissions

Before managing users, it’s crucial to understand the different roles and permissions available in Google My Business. As a reminder, the available user roles include:

User Role	Permissions
Owner	Full control of the account, including adding and removing users, editing business information, and controlling listing access.
Manager	Basic control of the account, including editing business information and viewing listing insights.
Communications Manager	Basic control of the account, including responding to reviews and questions.
Site Manager	Basic control of the account, including adding photos and editing business information.
Content Manager	Basic control of the account, including adding and editing business information, such as hours of operation and services offered.

To view and edit user roles and permissions, follow these steps:

1. Sign in to your Google My Business account.
2. Click on the “Users” tab in the left-hand menu.
3. Find the user you wish to manage and click on the three dots to the right of their name.
4. Select “Role” to view and edit their assigned user role.
5. Select “Permissions” to view and edit their individual permissions.
6. Make any necessary changes and click “Apply” to save your edits.

Removing Users from Google My Business

If a user no longer needs access to your Google My Business account, you can remove them by following these steps:

1. Sign in to your Google My Business account.
2. Click on the “Users” tab in the left-hand menu.
3. Find the user you wish to remove and click on the three dots to the right of their name.
4. Select “Remove” from the dropdown menu.
5. Confirm the removal by clicking “Remove” again.

It’s important to note that when you remove a user, their access to your account is immediately revoked, and they can no longer make any changes to your listing.

Handling User-Related Issues

If you encounter any issues related to users in your Google My Business account, you can contact Google My Business support for assistance. They can help with problems like user access, removals, and role assignments. To contact support, follow these steps:

1. Sign in to your Google My Business account.
2. Click on the “Support” tab in the left-hand menu.
3. Select the issue you need help with and follow the prompts to contact support.

By following these steps for managing users in your Google My Business account, you can ensure that your listing is in capable hands and effectively managed to enhance your online presence.

Conclusion

By adding users to your Google My Business account, you can efficiently manage your listing and enhance your online presence. Delegating tasks and collaborating with team members will ensure your business runs smoothly, with each team member playing a vital role.

Remember to access your Google My Business account before adding users, as this is a crucial step in the process. Familiarizing yourself with the different user roles and permissions will help you assign tasks effectively, ensuring each team member has the appropriate access.

Adding users is a seamless process that can be completed in a few easy steps. By following our step-by-step guide, you can confidently add team members or partners to your account. Additionally, once you have added users, it’s essential to know how to manage them effectively. This will help you edit user roles, remove users, and handle any user-related issues in your Google My Business account.

Taking Advantage of User Management

With the ability to add and manage users, you can ensure your Google My Business account is in capable hands. By assigning roles and permissions, you can effectively delegate tasks, collaborate with team members, and manage your business listing efficiently. Utilizing user management is a valuable tool in maximizing your online presence and running your business effectively.