How To Troubleshoot “Cellular Network Not Available For Voice Calls” On Android
Have you ever experienced the frustrating error message “Cellular Network Not Available For Voice Calls” on your Android device? I have, and let me tell you, it’s not a pleasant experience. But fear not, my friend! In this article, I’m going to walk you through some troubleshooting steps to help you resolve this issue.
Understanding the “Cellular Network Not Available For Voice Calls” Error on Android
First things first, let’s get to know the error message a little better. The “Cellular Network Not Available For Voice Calls” error is a common issue that many Android users face. It’s an error message that pops up when you try to make a voice call using your cellular network, but for some reason, the network is not available. This error can be caused by many different factors, including issues with your device or with your network provider.
Causes of the Error on Android Devices
There are several reasons why you might be experiencing the “Cellular Network Not Available For Voice Calls” error on your Android device. Some of the most common causes include:
- Network coverage issues
- Network congestion
- Software bugs or glitches
- Outdated software or firmware
- Incorrect network settings
Possible Reasons for the Error Message
So, now that we know what might be causing the error, let’s take a closer look at some of the possible reasons for the message. Here are a few scenarios that could be behind the error:
- You might be in an area with poor network coverage, which can result in a weak or nonexistent cellular signal.
- The network might be experiencing congestion due to high traffic, which can prevent you from making a voice call.
- Your device’s software or firmware might be outdated, which can cause compatibility issues with the network.
- There could be a software bug or glitch on your device, preventing you from accessing the network.
- Incorrect network settings can also prevent you from making a voice call.
Device or Network Provider: How to Determine the Cause of the Error
When it comes to troubleshooting the “Cellular Network Not Available For Voice Calls” error on your Android device, the first step is to determine whether the issue is with your device or your network provider. Here’s how to do it:
- Check for network coverage: If you’re in an area with poor network coverage, that could be the reason why you’re getting the error message. Try moving to a different location or checking your network coverage map to see if you’re in an area with low coverage.
- Contact your network provider: If you’re experiencing the error message regularly, it could be a sign of a larger issue with your network provider. Contact their customer support team and report the issue. They may be able to help you troubleshoot the issue or escalate it to their technical support team.
Basic Troubleshooting Steps for Resolving the Error Message
If the issue is with your device, there are several basic troubleshooting steps you can take to resolve the “Cellular Network Not Available For Voice Calls” error:
- Restart your device: Sometimes, all it takes is a simple reboot to fix the issue. Try turning your device off and on again to see if that resolves the error.
- Check your network settings: Make sure your network settings are configured correctly. You can check this by going to Settings > Connections > Mobile networks > Network operators and selecting your network provider.
- Update your software: Make sure your device’s software and firmware are up-to-date. You can check for updates by going to Settings > Software update.
- Clear your device’s cache: Sometimes, a cache buildup can cause issues with your device. Try clearing your device’s cache by going to Settings > Storage > Cached data.
Checking Device Software and Firmware for Updates
One common reason for the “Cellular Network Not Available For Voice Calls” error is outdated software or firmware. To check if this is the case, follow these steps:
- Go to Settings on your Android device.
- Scroll down and tap on “Software update.”
- If there’s an update available, tap on “Download and install.”
- Wait for the update to finish downloading and installing.
- Once the update is complete, restart your device.
Advanced Troubleshooting Steps When Basic Steps Fail
If the basic troubleshooting steps above don’t fix the issue, you can try some more advanced troubleshooting steps:
- Reset network settings: Go to Settings > General Management > Reset > Reset network settings. This will erase all network settings, including Wi-Fi, Bluetooth, and cellular settings, and reset them to their default values.
- Factory reset: If all else fails, you can try performing a factory reset on your device. Keep in mind that this will erase all data on your device, so be sure to back up your important files before doing so. To perform a factory reset, go to Settings > General Management > Reset > Factory data reset.
Specific Settings to Check to Resolve the Error
If you’re experiencing the “Cellular Network Not Available For Voice Calls” error on your Android device, there are a few specific settings you can check to try and resolve the issue:
- Wi-Fi calling: If you have Wi-Fi calling enabled, try disabling it and see if that fixes the issue.
- VoLTE: Voice over LTE (VoLTE) is a newer technology that allows voice calls to be made over a 4G LTE network. Make sure that VoLTE is enabled on your device by going to Settings > Connections > Mobile networks > VoLTE calls.
- APN settings: Make sure your Access Point Name (APN) settings are correct. You can check this by going to Settings > Connections > Mobile networks > Access Point Names and making sure the settings match those provided by your network provider.
Resetting Network Settings to Fix the Error
If you’re still experiencing the error message after trying the above troubleshooting steps, you can try resetting your network settings. This will erase all network settings on your device and reset them to their default values. Here’s how to do it:
- Go to Settings on your Android device.
- Scroll down and tap on “General Management.”
- Tap on “Reset.”
- Tap on “Reset network settings.”
- Tap on “Reset settings” to confirm.
Preventing the “Cellular Network Not Available For Voice Calls” Error in the Future
Now that you’ve resolved the “Cellular Network Not Available For Voice Calls” error on your Android device, it’s important to take steps to prevent it from happening again in the future. Here are a few tips:
- Keep your device’s software and firmware up-to-date.
- Check your network coverage before making a voice call.
- If you’re experiencing issues with your network provider, contact their customer support team.
- Make sure your device’s network settings are configured correctly.
- Consider enabling Wi-Fi calling or using a third-party calling app as an alternative.
That’s it! Hopefully, these troubleshooting steps have helped you resolve the “Cellular Network Not Available For Voice Calls” error on your Android device. If you’re still experiencing issues, don’t hesitate to contact your network provider or seek further technical support.
FAQs
How do I know if the issue is with my network provider or my device?
Will resetting network settings erase all my saved Wi-Fi passwords?
What should I do if resetting network settings doesn’t work?
Can I make voice calls over Wi-Fi if my cellular network is not available?
How do I check if my device is compatible with VoLTE?
About The Author
Williams Alfred Onen
Williams Alfred Onen is a degree-holding computer science software engineer with a passion for technology and extensive knowledge in the tech field. With a history of providing innovative solutions to complex tech problems, Williams stays ahead of the curve by continuously seeking new knowledge and skills. He shares his insights on technology through his blog and is dedicated to helping others bring their tech visions to life.
